Refund policy


All Sales Are Final

Due to the sanitary nature of our products, all sales are final.

 

We do not offer refunds, returns, or exchanges on lash trays, adhesives, tapes, or any other lash-related products once an order has been processed.

Please review your order carefully before completing your purchase.


You can always contact us for any questions at slw_xo@hotmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 


Shipping Disclaimer

TLC Pro Supplies is not responsible for:

  • Lost or stolen packages marked as delivered
  • Shipping delays caused by the carrier
  • Incorrect addresses entered at checkout

Customers are responsible for ensuring their shipping information is accurate at the time of purchase.

 

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped.